These General Terms and Conditions (the "Agreement") govern the obligations and rights of the Client and UPBOUND TRADING PTY LTD, operating as "upbound" (the "Company"). By accepting these terms and conditions upon a sign-up procedure, or in any other way, you hereby confirm that you are authorized to bind the Client through such execution.

1. Services – Right to Use

1.1 Subject to the terms and conditions of this Agreement, The Company hereby grants to the Client a non-transferable, non-exclusive, non-sublicensable limited-term worldwide right and licence for the Client to access and use the Services. The "Services" means the at-all-times current version of the web services, associated software, and other services related thereto provided to the Client by The Company in accordance with this Agreement. The Services consist of an online education platform with videos available on upboundtrading.com. The Client may not transfer, sub-license, or in any other way provide, permit, or utilise the Services or its material for use by a third party.

1.2 The Company reserves the right to implement new versions and upgrades of the Services including, but not limited to, changes that effect modifications to the material, design, operational method, technical specifications, systems, and other functions of the Services, at any time without prior notice.

1.3 The Company undertakes, in its sole discretion, to adopt reasonable measures so that the Services are available over the Internet around the clock, seven (7) days a week. The Company shall be entitled to take measures that affect the aforementioned accessibility where The Company deems such to be necessary for technical, maintenance, operational, or security reasons.

1.4 The Company has the right to amend these General Terms and Conditions. The Client shall be informed of any such amendments through a notification via e-mail or via the Company website.

1.5 The Company shall be entitled to retain subcontractors, including third-party software suppliers, for the performance of obligations in accordance with this Agreement.

2. Client Obligations

2.1 The Client shall comply with security and administrative regulations as provided at sign-up, by e-mail, or on the Company website.

2.2 The Client is responsible for ensuring their contact, billing, and payment information is accurate and updated.

2.3 The Client is responsible for all activities under their account and agrees to comply with applicable laws.

2.4 The Client must not use the Services to infringe copyrights, disseminate confidential information, incite crime, or in any way contrary to the intended purpose.

2.5 The Client must notify The Company of any suspected breach of these terms.

2.6 The Client agrees to exercise due diligence in verifying the authenticity of any communication claiming to represent The Company.

3. Fees and Payment Terms

3.1 The Client shall pay fees as presented at sign-up or otherwise agreed.

3.2 All subscriptions automatically renew unless cancelled before the renewal date.

3.3 The Client can cancel at any time through their account or by contacting support at support@upboundtrading.com. Cancellations apply to future payments only.

3.4 All fees are billed in advance.

3.5 Payments are made via credit card, cryptocurrency, or another approved payment provider.

3.6 No refunds are provided for early termination due to Client breach.

4. Communication and Conduct

4.1 The standard way to reach The Company is by emailing support@upboundtrading.com. Company response time is generally within 1–2 business days on weekdays.

4.2 Discord messages, DMs, or chat posts may not always receive personal responses.

4.3 The Client must act respectfully and professionally in all community channels. Harassment, hate speech, or spamming leads to immediate removal without refund.

4.4 The Client must not promote or sell external services or communities inside the Company spaces.

4.5 The Client shall not make or publish any false, misleading, exaggerated, or disparaging statements about The Company, its staff, its services, or its community. This restriction applies to all public and semi-public forums, including social media, messaging groups, and any other types of digital communities.

4.6 The Client understands that The Company's Discord community is a structured educational environment and not a public forum. The Client shall not engage in emotional venting, public complaints, negative commentary, or any form of communication that disrupts the learning atmosphere. Examples include but are not limited to blaming others for trading outcomes, posting fear based messages, expressing repeated frustration, discouraging other members from following the program, attempting to create debate or controversy that distracts from productive learning, or making statements that could reasonably be interpreted as undermining the credibility, suitability, or proper functioning of the program. Community channels are reserved for focused trading discussions, constructive questions, solution oriented communication, and positive contribution. The Company may remove any disruptive messages and may suspend or remove community access without refund if the Client violates this clause.

4.7 All feedback, concerns, complaints or issues are fully welcome through the designated private support channels (for example by emailing support@upboundtrading.com). The Company values constructive feedback and treats all submissions as an important part of improving the Program. The Company will review and address such feedback with care, professionalism, and in a timely manner. The Client acknowledges that private channels are the appropriate and exclusive venue for raising such matters so that they can be evaluated and resolved effectively without disrupting the learning environment.

5. Ownership

5.1 The Company retains all intellectual property rights to the Services. The Services are licensed, not sold.

5.2 All content entered by the Client remains their property. The Company disclaims liability for such content.

5.3 The Client may not reverse engineer, decompile, or otherwise tamper with the Services unless permitted by law.

6. Client Support

6.1 Support is available via e-mail at support@upboundtrading.com during business hours.

6.2 All inquiries must be submitted through provided support channels.

7. Personal Data & Privacy

7.1 The Company collects and processes personal data in accordance with its Privacy Policy.

7.2 Cookies are used for login sessions and user-experience improvements.

7.3 The Client consents to The Company using their name/logo for client identification unless explicitly denied.

8. Passwords

8.1 The Client is responsible for secure storage of credentials and liable for unauthorised access.

9. Limited Warranty

9.1 The Company warrants the Services function materially as described.

9.2 All other warranties are disclaimed to the extent permitted by law.

10. Limitation of Liability

10.1 The Company shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages of any kind, including but not limited to loss of revenue, loss of profit, loss of data, or loss of opportunity, arising out of or related to the use of or inability to use the Services.

10.2 In the event of major defects that seriously impede the Client's use of the Services, The Company may act to rectify such defect without unreasonable delay, at its sole discretion.

10.3 The Client shall not be entitled to a reduction in payment, or to damages in the event of operational disruption or errors not due to negligence by The Company.

10.4 The Company shall not be obligated to defend or indemnify the Client against any third-party claims of intellectual-property infringement.

10.5 In the event that the Services are found to infringe third-party rights, The Company may, at its discretion, either procure rights, modify, replace, or discontinue the Services.

10.6 Notwithstanding anything else in this Agreement, The Company's total aggregate liability shall under no circumstances exceed USD $1,000.

11. Force Majeure

11.1 Parties are excused from obligations under unforeseeable circumstances (e.g. war, flood, fire, legal changes).

11.2 Notice must be given promptly.

11.3 If obligations are delayed beyond 3 months, the Agreement may be terminated.

12. Confidentiality

12.1 Both parties agree not to disclose confidential information unless legally obligated.

13. Term & Termination

13.1 The Agreement begins on first login or payment.

13.2 Either party may terminate with 90 days' notice.

13.3 Immediate termination applies in cases of breach, insolvency, or payment suspension.

13.4 Upon termination, all access is revoked.

13.5 Client data may be deleted upon termination.

13.6 Sections 10 and 17 survive termination.

14. Access Restrictions & Early Termination

14.1 The Company may suspend access or terminate immediately for misuse, illegal activity, or material breach.

15. Assignment

15.1 The Company may assign this Agreement to a group company or asset purchaser without consent.

16. Governing Law and Dispute Resolution

16.1 If any clause is unenforceable, the rest remains valid.

16.2 The Agreement is governed by the laws of Cyprus.

16.3 Disputes are resolved via arbitration through the Cyprus Arbitration and Mediation Centre.

16.4 Claims for unpaid fees may go through Cyprus courts.

17. Third-Party Fraud, Impersonation and Spoofing

17.1 The Client acknowledges that electronic communications, websites, and online profiles can be falsified or spoofed to appear as if they originate from The Company, its representatives, or affiliated companies.

17.2 The Company does not provide investment services or manage Client funds in any way. All upbound products and services are strictly educational and informational in nature. Any claim that upbound or its representatives manage investments, offer returns, or request deposits is fraudulent.

17.3 The Company accepts payments for its educational programs only through official checkout systems available on upboundtrading.com or through verified payment instructions communicated directly from Company domains.

17.4 The Company shall not be liable for any loss, damage, or unauthorised transaction resulting from any fraudulent or deceptive activity conducted by third parties.

17.5 The Client is solely responsible for verifying the authenticity of any communication or payment request allegedly from The Company.

17.6 The Company may, at its discretion, publish public warnings or provide confirmation letters stating that certain individuals or entities are not affiliated with The Company.

17.7 The Client expressly agrees that The Company shall not be responsible for, and shall bear no liability for, any loss arising from spoofing, phishing, impersonation, or other fraudulent acts by third parties.

Questions?

If you have any questions please don't hesitate to reach out to us at support@upboundtrading.com.